Home » Return & Refund Policy

Glaser Hitec products are unconditionally guaranteed against manufacturing defects for a period of thirty days, from the date of shipment.  This warranty applies to the original purchaser and will be in effect only if the product is registered.

Unless the product being returned is defective or is not the item you ordered, you are responsible for the shipping charges incurred when returning any product. Some items may be subject to a 20% restocking fee. Items that have been abused or modified from their original condition will not be accepted.

Any defects determined to have resulted from the manufacturing process, will be replaced at Glaser Hitec’s expense, in accordance with the terms of this warranty.  Normal wear resulting from the intended use of the tool is exempted.  Likewise, defects resulting from abuse, negligent care or improper use of our products are exempted from this warranty.

MARCH 10th, 2012

MINIGLASER QR SHOWS UP IN ENGLAND!

English publication Woodturning Magazine (www.woodworkersinstitute.com) recently published a press release over our QR system in their "Hot Stuff" section.


READ ABOUT IT

We thank woodturning magazine's, Tegan Foley, Rhona Bolger and Mr. Mark Baker for their interest in our products.

We have been extremely successful with our unique and patented "Quick-Release" system. Soon, woodturners around the world, will be able to enjoy our patented QR adapter in our upcoming Synergy Ultragouge tool line and enjoy the outstanding properties of our newly developed steel Cauldron 305.

In its final developmental phase, Synergy is bound to impact the industry with its fantastic modularity and performance.

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STILL MORE NEWS FROM ENGLAND!

We are also on the pre-manufacturing phase of David Springett's tool line.

I am sure you all know of David's fantastic books and videos http://www.davidspringett.fws1.com). He has a new edition of his "Woodturning Wizardry" book out for sale. You will not regret owning this book.

I had the pleasure to receive him at our facility. It was in a way a dream come true for me. I have always admired David since I started woodturning. To know that I will have the honor to manufacture his tools, is an absolute treat for me.

David's tools will most definitely be showcased with our QR adapter!

This will be an exciting ride!


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QR SYSTEM!

Our miniGlaser QR continues to break boundaries. All of the customers who have purchase this fantastic set have reported that the performance and easiness of tool changes are incredible..

Recently, one of our customers, Mr. Bill Wyko at the Sawmill Creek Forum, stated that our miniGlaser tools have what he calls" "Napoleon Syndrome"... They DO NOT know they are small. They tackle big turning like any other large tool.

We will continue to innovate! That is the Glaser Legacy we are responsible to continue!




THANK YOU FOR YOUR SUPPORT AND FOR KEEPING AMERICAN MANUFACTURING IN THE USA.

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